Shipping Policy
Lavish Kitchen Island
Thank you for visiting and shopping at Lavish Kitchen Island. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
Most orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or bank holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone..
Shipping cost and delivery estimatesAll orders are free.
Estimated delivery time
Most of our orders are delivered between 2-6 business days depending on your destination. However some products such as the custom made Kitchen Islands and delicate items can take up to 8 weeks. Delivery delays can occasionally occur.
Shipment addresses
Lavish Kitchen Island ships to addresses within the mainland U.K. We do not deliver to areas outside mainland UK such as the Islands.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Lavish Kitchen Island is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We take every reasonable precaution to ensure that items are not damaged, if received damaged, please contact us immediately within 48 hours after receiving the delivery. Take note of any visible damages, pictures and be as detailed as possible as this would help us process your damage claim with the delivering carrier.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.K.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.